According to the Dale Carnegie Institute, the top three behaviors or qualities employees value most in a boss are:
Encouragement and support that helps drive the employees’ growth and development
Giving praise and valuable feedback
Valuing the opinions of others
Servant leaders make a personal investment in the people and communities around them. They express genuine empathy and understanding. In doing so, they build trust and empower individuals around them to achieve their full potential.
The two fundamental steps in Servant Leadership in Action, according to Blanchard and Renee Broadwell are :
>> Visionary/Direction: The leadership component of servant leadership, visionary/direction requires leaders to give team members a compelling vision of the future, overarching values to guide their way, and strategic goals to strive for.
>> Implementation/Operational: The service component of servant leadership,
implementation/operational requires servant leaders to flip the traditional hierarchical pyramid. This makes team members responsible for achieving goals and objectives, and the servant leader responsive to the team members’ needs.
In traditional command-and-control hierarchies, the opposite is true.